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At Burchda, we are committed to providing you with top-quality Ebike products, and a smooth logistics experience is also part of our commitment. We understand that fast and reliable delivery services are crucial to you, so we have formulated the following logistics policy to provide you with clear guidelines on our shipping and delivery processes.
We offer shipping services through FedEx or UPS without any additional tax requirements. Kindly refer to the shipping zone details below, as some locations may not be eligible for delivery or may require additional shipping charges.
Notice: E-Bikes Are Not for Sale to Persons Under the Age of 18. Underage riders MUST be accompanied by parents or adults when riding.
Currently, we only provide FREE shipping to the lower 48 states in the US. We DO NOT ship to PO BOXES or APO, nor AK, HI, PR.
| Area | Item price | Shipping fee |
| All |
$99 and above | Free shipping(Excluding UK, Ireland) |
| USA | $99 and below | $10 USD |
| Canada | $99 and below | $10 USD |
| Europe | $99 and below | $10 USD |
US Local warehouses
Poland Local warehouses
In-stock orders typically ship within one business day, unless otherwise noted on the product page. Please allow 3-5 business days for your shipment to arrive at your address.
For pre-orders, please refer to the shipping date on the product page. A shipping confirmation email will be sent to your email once the order has shipped.
| Change Request | Cost |
|---|---|
| Address change before tracking issued | NO CHARGE |
| Successful address change in transit | $20 |
| Order cancellation after shipment | $200 |
| Package refusal or undelivered | $200 |
| Delivered to original address | $200 |
You can track the status of your order using your order number or email address. Once your order is shipped, we will notify you and send the tracking number to your email. We provide real-time updates on the shipping status, and you can check the logistics tracking information on our website or through the official websites of UPS and FedEx. For further shipping inquiries, please email us at support@burchdabikes.com. We will respond to your email within 24 hours.
