Owner Knowledge Base

HC26

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RX30

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RX80

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R5 PRO

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U8

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FAQS

How to Set the Speed Limit on a BURCHDA E-Bike

Dual motor version – front wheel makes noise or the motor doesn’t work after installation.

Customer Support Center

Shipping details and timelines

Shipping Info

Everything You Need to Know About Ordering and Shipping

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Warranty coverage details

Warranty

Discover the Ins and Outs of Your E-Bike Warranty Coverage

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Return policy guidelines

Return

Understanding the Implications of Our Return Policy

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Package tracking portal

Track

Track your shipment here →

Contact Us

Information

Phone:
+1 (626)-754-2262 (WhatsApp)
+1 (626)-217-6820
Sun-Fri 5 pm-4 am (PST)

Customer Service:
support@burchdabikes.com

Business:
marketing@burchdabikes.com