R5 Pro Battery Pack

In-stock orders typically ship within 24 hours, unless otherwise noted on the product page. Please allow 2-7 business days for your shipment to arrive at your address.

For pre-orders, please refer to the shipping date on the product page. A shipping confirmation email will be sent to your email once the order has shipped.

Business days: Monday-Friday (excluding holidays and weekends), (GMT-5) The Eastern Time Zone of USA.

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

Before initiating a return, please review our return policy and contact our customer support at support@burchdabikes.com.

If there are any quality issues, we will provide you with free return service within 48 hours. For non-quality-related returns, there will be a return shipping fee of $200 and a 1% restocking fee.