30-Day Price Protection

You shouldn't have to guess when the next sale starts. If the price of something you bought drops on burchdabikes.com within 30 days of your order date, email us and we will refund the difference.

How to claim

  1. Email support@burchdabikes.com within 30 days of your order date.
  2. Include your order number and a link or screenshot showing the lower price.
  3. We check the claim against your order and reply within 1 business day.
  4. Once approved, we refund the difference to your original payment method within 2 business days. When the money reaches your account depends on your bank.

What counts as a price drop

  • The same item, in the same model, color and configuration, selling for less on burchdabikes.com than you paid.
  • We compare the selling price, including any automatic discount, before any discount code is applied.
  • All prices are compared in US dollars, the currency charged at checkout. Prices shown in Canadian dollars are converted for display only and change with the exchange rate, so they are not used for this comparison.

What isn't included

  • Discount codes, including codes you did not use on your own order.
  • Free gifts, accessory bundles and other add-on offers.
  • Bundle and combo products, compared against the price of the items bought separately.
  • Prices on Amazon, Walmart or any other marketplace, and prices on any website other than burchdabikes.com.
  • Prices shown in error, and prices from a different country's store.
  • Orders that were cancelled, returned or refunded.

Good to know

  • The 30 days run from your order date, not your delivery date.
  • One price protection refund per item.
  • A price protection refund doesn't change your return window or your warranty. Both still apply in full.

Questions

Email support@burchdabikes.com and we will reply within 1 business day.